Commercial Dealers or Facilities
For Technical Support, please email
For Sales, please email
For new system purchases please fill out the System Design Criteria Form for approval on system sizing.
For existing systems, please fill out the Retro Active Design Sheet so that we can verify correct system sizing,
the Repair Request Form and email or fax to (866)719-9737 with a copy of the proof of purchase.
To troubleshoot small commercial units please reference the COMM 160/360 Troubleshooting Guide
To troubleshoot large commercial units please reference the appropriate troubleshooting guide for either the Comm1200/2400
or for the Comm4000.
If, after using the troubleshooting guides, you still cannot find the source of the problem, please submit the filled out troubleshooting guide to (866) 719-9737
with a cover page that has a description of the issue so that we can help you find and correct the problem without repeating the checks that you have already completed.